:root {
  --bp-chat-bg: #0a0f14;
  --bp-chat-panel: #111820;
  --bp-chat-panel-soft: #151f29;
  --bp-chat-line: rgba(212, 175, 114, 0.22);
  --bp-chat-gold: #d4af72;
  --bp-chat-gold-soft: #f4d89e;
  --bp-chat-text: #f4f7f8;
  --bp-chat-muted: #9aa8b3;
  --bp-chat-danger: #ff8c8c;
}

.bp-kundechat-root {
  position: relative;
  z-index: 9000;
}

.bp-kundechat-knapp {
  position: fixed;
  right: 20px;
  bottom: 20px;
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-width: 172px;
  min-height: 56px;
  border: 1px solid rgba(212, 175, 114, 0.45);
  border-radius: 8px;
  background: linear-gradient(135deg, #111820, #172331);
  color: var(--bp-chat-text);
  box-shadow: 0 16px 40px rgba(0, 0, 0, 0.38);
  cursor: pointer;
  padding: 10px 14px;
  text-align: left;
}

.bp-kundechat-knapp:focus-visible,
.bp-kundechat-lukk:focus-visible,
.bp-kundechat-send:focus-visible,
.bp-kundechat-sekundaer:focus-visible,
.bp-kundechat-select:focus-visible,
.bp-kundechat-tekstfelt:focus-visible {
  outline: 3px solid rgba(244, 216, 158, 0.55);
  outline-offset: 2px;
}

.bp-kundechat-knapp-ikon {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 999px;
  background: rgba(212, 175, 114, 0.16);
  color: var(--bp-chat-gold-soft);
  font-weight: 700;
  letter-spacing: 0;
}

.bp-kundechat-knapp-tittel,
.bp-kundechat-knapp-tekst {
  display: block;
  line-height: 1.2;
}

.bp-kundechat-knapp-tittel {
  font-weight: 700;
}

.bp-kundechat-knapp-tekst {
  color: var(--bp-chat-muted);
  font-size: 0.78rem;
}

.bp-kundechat-panel {
  position: fixed;
  right: 20px;
  bottom: 92px;
  display: grid;
  grid-template-rows: auto auto auto minmax(160px, 1fr) auto;
  width: min(420px, calc(100vw - 32px));
  height: min(660px, calc(100vh - 120px));
  overflow: hidden;
  border: 1px solid var(--bp-chat-line);
  border-radius: 8px;
  background: var(--bp-chat-panel);
  color: var(--bp-chat-text);
  box-shadow: 0 24px 70px rgba(0, 0, 0, 0.48);
}

.bp-kundechat-panel[hidden] {
  display: none;
}

.bp-kundechat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
  padding: 14px 14px 12px;
}

.bp-kundechat-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.bp-kundechat-logo {
  width: 34px;
  height: 34px;
  object-fit: contain;
}

.bp-kundechat-header h2 {
  margin: 0;
  font-size: 1rem;
  letter-spacing: 0;
}

.bp-kundechat-header p {
  margin: 2px 0 0;
  color: var(--bp-chat-muted);
  font-size: 0.78rem;
}

.bp-kundechat-lukk {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.04);
  color: var(--bp-chat-text);
  cursor: pointer;
  font-size: 1rem;
}

.bp-kundechat-info {
  display: flex;
  align-items: center;
  gap: 8px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
  color: var(--bp-chat-muted);
  font-size: 0.82rem;
  padding: 10px 14px;
}

.bp-kundechat-samtaler {
  display: grid;
  gap: 8px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
  background: #0d141b;
  padding: 10px 14px;
}

.bp-kundechat-samtaler-topp {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  color: var(--bp-chat-muted);
  font-size: 0.78rem;
  font-weight: 700;
}

.bp-kundechat-ny {
  min-height: 32px;
  padding: 0 10px;
}

.bp-kundechat-samtaleliste {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 2px;
}

.bp-kundechat-samtalevalg {
  display: grid;
  gap: 3px;
  min-width: 150px;
  max-width: 210px;
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.03);
  color: var(--bp-chat-text);
  cursor: pointer;
  padding: 8px 10px;
  text-align: left;
}

.bp-kundechat-samtalevalg.aktiv {
  border-color: rgba(212, 175, 114, 0.5);
  background: rgba(212, 175, 114, 0.13);
}

.bp-kundechat-samtalevalg-tittel,
.bp-kundechat-samtalevalg-meta {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.bp-kundechat-samtalevalg-tittel {
  font-size: 0.82rem;
  font-weight: 700;
}

.bp-kundechat-samtalevalg-meta,
.bp-kundechat-samtaler-tom {
  color: var(--bp-chat-muted);
  font-size: 0.72rem;
}

.bp-kundechat-samtaler-tom {
  margin: 0;
}

.bp-kundechat-statuspunkt {
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: #65d88d;
  box-shadow: 0 0 0 4px rgba(101, 216, 141, 0.12);
  flex: 0 0 auto;
}

.bp-kundechat-meldinger {
  display: flex;
  flex-direction: column;
  gap: 10px;
  overflow-y: auto;
  padding: 14px;
  background: var(--bp-chat-bg);
}

.bp-kundechat-tom {
  margin: auto;
  max-width: 260px;
  color: var(--bp-chat-muted);
  text-align: center;
  line-height: 1.5;
}

.bp-kundechat-melding {
  max-width: 86%;
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 8px;
  background: var(--bp-chat-panel-soft);
  padding: 10px 12px;
}

.bp-kundechat-melding-kunde {
  align-self: flex-end;
  border-color: rgba(212, 175, 114, 0.34);
  background: rgba(212, 175, 114, 0.13);
}

.bp-kundechat-melding-ansatt,
.bp-kundechat-melding-ai {
  align-self: flex-start;
}

.bp-kundechat-melding-meta {
  margin-bottom: 5px;
  color: var(--bp-chat-muted);
  font-size: 0.72rem;
}

.bp-kundechat-melding p {
  margin: 0;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  line-height: 1.5;
}

.bp-kundechat-skjema {
  display: grid;
  gap: 8px;
  border-top: 1px solid rgba(255, 255, 255, 0.08);
  padding: 12px;
}

.bp-kundechat-label {
  color: var(--bp-chat-muted);
  font-size: 0.78rem;
  font-weight: 600;
}

.bp-kundechat-select,
.bp-kundechat-tekstfelt {
  width: 100%;
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 8px;
  background: #0d141b;
  color: var(--bp-chat-text);
  font: inherit;
  padding: 10px 11px;
}

.bp-kundechat-tekstfelt {
  min-height: 84px;
  resize: vertical;
}

.bp-kundechat-handlinger {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
}

.bp-kundechat-send,
.bp-kundechat-sekundaer {
  min-height: 40px;
  border-radius: 8px;
  cursor: pointer;
  font-weight: 700;
  padding: 0 14px;
}

.bp-kundechat-send {
  border: 1px solid rgba(212, 175, 114, 0.48);
  background: var(--bp-chat-gold);
  color: #111820;
}

.bp-kundechat-send:disabled {
  cursor: progress;
  opacity: 0.72;
}

.bp-kundechat-sekundaer {
  border: 1px solid rgba(255, 255, 255, 0.12);
  background: rgba(255, 255, 255, 0.04);
  color: var(--bp-chat-text);
}

.bp-kundechat-feil {
  margin: 0;
  color: var(--bp-chat-danger);
  font-size: 0.82rem;
}

.bp-kundechat-side {
  min-height: 100vh;
  background: var(--bp-chat-bg);
  color: var(--bp-chat-text);
}

.bp-kundechat-side .bp-kundechat-root {
  display: grid;
  min-height: 100vh;
  place-items: center;
  padding: 20px;
}

.bp-kundechat-side .bp-kundechat-knapp {
  position: static;
}

@media (max-width: 640px) {
  .bp-kundechat-knapp {
    right: 12px;
    bottom: 12px;
    min-width: 148px;
  }

  .bp-kundechat-panel {
    inset: 12px;
    width: auto;
    height: auto;
  }
}

.bp-support-ansatt-side {
  min-height: 100vh;
  margin: 0;
  background: var(--bp-chat-bg);
  color: var(--bp-chat-text);
  font-family: Arial, sans-serif;
}

.bp-support-auth {
  display: grid;
  min-height: 100vh;
  place-items: center;
  color: var(--bp-chat-muted);
}

.bp-support-login {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 18px;
}

.bp-support-login[hidden] {
  display: none;
}

.bp-support-login-kort {
  display: grid;
  gap: 12px;
  width: min(100%, 420px);
  border: 1px solid var(--bp-chat-line);
  border-radius: 8px;
  background: var(--bp-chat-panel);
  box-shadow: 0 24px 70px rgba(0, 0, 0, 0.44);
  padding: 22px;
}

.bp-support-login-kort img {
  width: 42px;
  height: 42px;
  object-fit: contain;
}

.bp-support-login-kort h1,
.bp-support-login-kort p {
  margin: 0;
}

.bp-support-login-kort p {
  color: var(--bp-chat-muted);
  line-height: 1.5;
}

.bp-support-login-kort label {
  color: var(--bp-chat-muted);
  font-weight: 700;
}

.bp-support-login-kort input {
  min-height: 44px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: #090f15;
  color: var(--bp-chat-text);
  font: inherit;
  padding: 10px 12px;
}

.bp-support-login-kort button {
  min-height: 44px;
  border: 1px solid rgba(212, 175, 114, 0.48);
  border-radius: 8px;
  background: var(--bp-chat-gold);
  color: #111820;
  cursor: pointer;
  font-weight: 700;
  padding: 0 14px;
}

.bp-support-login-kort button:disabled {
  cursor: progress;
  opacity: 0.72;
}

.bp-support-shell {
  min-height: 100vh;
  display: grid;
  grid-template-rows: auto 1fr;
}

.bp-support-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  border-bottom: 1px solid var(--bp-chat-line);
  background: #0d141b;
  padding: 12px 18px;
}

.bp-support-logo,
.bp-support-topbar-actions,
.bp-support-topbar-actions a {
  display: flex;
  align-items: center;
  gap: 10px;
}

.bp-support-logo,
.bp-support-topbar-actions a {
  color: var(--bp-chat-text);
  text-decoration: none;
}

.bp-support-logo img {
  width: 32px;
  height: 32px;
}

.bp-support-layout {
  display: grid;
  grid-template-columns: minmax(280px, 360px) minmax(0, 1fr);
  min-height: 0;
}

.bp-support-listepanel {
  display: grid;
  grid-template-rows: auto auto 1fr;
  min-height: 0;
  border-right: 1px solid var(--bp-chat-line);
  background: #0d141b;
}

.bp-support-listeheader {
  padding: 18px;
}

.bp-support-listeheader h1 {
  margin: 0;
  font-size: 1.2rem;
}

.bp-support-listeheader p,
.bp-support-samtaleheader p {
  margin: 6px 0 0;
  color: var(--bp-chat-muted);
}

.bp-support-filterrad {
  display: flex;
  gap: 8px;
  padding: 0 18px 14px;
}

.bp-support-filter,
.bp-support-sekundaer,
.bp-support-svar button {
  min-height: 38px;
  border-radius: 8px;
  cursor: pointer;
  font-weight: 700;
  padding: 0 12px;
}

.bp-support-filter,
.bp-support-sekundaer {
  border: 1px solid rgba(255, 255, 255, 0.12);
  background: rgba(255, 255, 255, 0.04);
  color: var(--bp-chat-text);
}

.bp-support-filter.aktiv {
  border-color: rgba(212, 175, 114, 0.45);
  color: var(--bp-chat-gold-soft);
}

.bp-support-samtaleliste {
  display: grid;
  align-content: start;
  gap: 8px;
  min-height: 0;
  overflow-y: auto;
  padding: 0 12px 16px;
}

.bp-support-samtalekort {
  display: grid;
  gap: 5px;
  width: 100%;
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 8px;
  background: var(--bp-chat-panel);
  color: var(--bp-chat-text);
  cursor: pointer;
  padding: 12px;
  text-align: left;
}

.bp-support-kundegruppe {
  display: grid;
  gap: 6px;
}

.bp-support-kundekort {
  display: grid;
  gap: 5px;
  width: 100%;
  border: 1px solid rgba(212, 175, 114, 0.16);
  border-radius: 8px;
  background: rgba(212, 175, 114, 0.07);
  color: var(--bp-chat-text);
  cursor: pointer;
  padding: 12px;
  text-align: left;
}

.bp-support-kundekort.aktiv {
  border-color: rgba(212, 175, 114, 0.56);
  background: rgba(212, 175, 114, 0.13);
}

.bp-support-kundenavn {
  font-weight: 800;
}

.bp-support-kundemeta {
  color: var(--bp-chat-muted);
  font-size: 0.78rem;
}

.bp-support-kunde-samtaler {
  display: grid;
  gap: 6px;
  padding-left: 10px;
}

.bp-support-samtalekort-under {
  border-left: 3px solid rgba(212, 175, 114, 0.28);
  background: rgba(255, 255, 255, 0.025);
  padding: 10px;
}

.bp-support-samtalekort.aktiv {
  border-color: rgba(212, 175, 114, 0.56);
  background: rgba(212, 175, 114, 0.11);
}

.bp-support-korttittel {
  font-weight: 700;
}

.bp-support-status {
  width: fit-content;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.07);
  color: var(--bp-chat-muted);
  font-size: 0.76rem;
  padding: 4px 8px;
}

.bp-support-status-venter_pa_ansatt {
  color: var(--bp-chat-gold-soft);
}

.bp-support-status-lukket {
  color: var(--bp-chat-muted);
}

.bp-support-siste {
  color: var(--bp-chat-muted);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.bp-support-samtale {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto auto;
  min-height: 0;
}

.bp-support-samtaleheader {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  border-bottom: 1px solid var(--bp-chat-line);
  padding: 18px;
}

.bp-support-eyebrow {
  color: var(--bp-chat-gold-soft);
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
}

.bp-support-samtaleheader h2 {
  margin: 4px 0 0;
}

.bp-support-samtalehandlinger {
  display: flex;
  align-items: start;
  gap: 8px;
}

.bp-support-meldinger {
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-height: 0;
  overflow-y: auto;
  padding: 18px;
}

.bp-support-melding {
  max-width: 760px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 8px;
  background: var(--bp-chat-panel);
  padding: 12px;
}

.bp-support-melding-ansatt {
  margin-left: auto;
  border-color: rgba(212, 175, 114, 0.28);
}

.bp-support-meldingmeta {
  margin-bottom: 6px;
  color: var(--bp-chat-muted);
  font-size: 0.78rem;
}

.bp-support-melding p {
  margin: 0;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  line-height: 1.5;
}

.bp-support-svar {
  display: grid;
  gap: 8px;
  border-top: 1px solid var(--bp-chat-line);
  background: #0d141b;
  padding: 14px 18px;
}

.bp-support-notater {
  display: grid;
  gap: 10px;
  border-top: 1px solid var(--bp-chat-line);
  background: #0b1118;
  padding: 14px 18px;
}

.bp-support-notater-header {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
}

.bp-support-notater-header h3,
.bp-support-notater-header p {
  margin: 0;
}

.bp-support-notater-header p {
  color: var(--bp-chat-muted);
  font-size: 0.82rem;
}

.bp-support-notater-liste {
  display: grid;
  gap: 8px;
  max-height: 150px;
  overflow-y: auto;
}

.bp-support-notat {
  border: 1px solid rgba(212, 175, 114, 0.18);
  border-radius: 8px;
  background: rgba(212, 175, 114, 0.07);
  padding: 10px;
}

.bp-support-notat p {
  margin: 0;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.bp-support-notat-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: end;
}

.bp-support-notat-form label {
  grid-column: 1 / -1;
  color: var(--bp-chat-muted);
  font-weight: 700;
}

.bp-support-notat-form textarea {
  min-height: 52px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: #090f15;
  color: var(--bp-chat-text);
  font: inherit;
  padding: 10px;
  resize: vertical;
}

.bp-support-notat-form button {
  min-height: 40px;
  border: 1px solid rgba(212, 175, 114, 0.32);
  border-radius: 8px;
  background: rgba(212, 175, 114, 0.14);
  color: var(--bp-chat-gold-soft);
  cursor: pointer;
  font-weight: 700;
  padding: 0 12px;
}

.bp-support-svar label {
  color: var(--bp-chat-muted);
  font-weight: 700;
}

.bp-support-svar textarea {
  width: 100%;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: #090f15;
  color: var(--bp-chat-text);
  font: inherit;
  padding: 12px;
  resize: vertical;
}

.bp-support-svarrad {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.bp-support-svar button {
  border: 1px solid rgba(212, 175, 114, 0.48);
  background: var(--bp-chat-gold);
  color: #111820;
}

.bp-support-svar button:disabled,
.bp-support-sekundaer:disabled {
  cursor: not-allowed;
  opacity: 0.55;
}

.bp-support-feil {
  margin: 0;
  color: var(--bp-chat-danger);
}

.bp-support-tom {
  margin: 18px;
  color: var(--bp-chat-muted);
}

@media (max-width: 820px) {
  .bp-support-mobil-side .bp-support-shell {
    min-height: 100svh;
  }

  .bp-support-layout {
    grid-template-columns: 1fr;
  }

  .bp-support-listepanel {
    max-height: 42vh;
    border-right: 0;
    border-bottom: 1px solid var(--bp-chat-line);
  }

  .bp-support-samtaleheader,
  .bp-support-topbar {
    flex-direction: column;
    align-items: stretch;
  }
}